What people said afterwards
Collected by email after each trip, 2024–2026. Names shortened at travellers' request; nobody got a discount for being nice.
★★★★★"Third trip booked with Trips House and the pattern holds: the quote is the price, the hotels are what the photos promised. The Thailand route in February was the best two weeks we've had. The street food notes alone are worth the booking."
★★★★★"Booked the Portugal City & Coast trip for our honeymoon and told Trips House the word 'honeymoon' exactly once, at the start. Somehow every hotel had already been told. Corner rooms, rooftop tables, the works. Suspiciously well organised."
★★★☆☆"Mixed feelings, honestly. The booking process was smooth and the price beat everything I found myself. But our Naxos hotel had construction next door — loud from 8am — and it took two calls to get moved. They did move us and knocked €60 off, so fair play. The trip itself was great; that week of jackhammers, less so."
★★★★★"I'm a spreadsheet person. I compared their Thailand quote line by line against booking it all myself and they won by €140 — with transfers I'd have messed up and a real human on WhatsApp when our Krabi flight moved. I've stopped doing the spreadsheet."
★★★★☆"Solid trip, good value, quick replies. One star off because the first ferry they booked us in Paros meant a 6:40 wake-up, which felt like a personal attack. Marta then re-jigged two hotel nights so we could take the later boat. Would book again, slightly less whiny."
★★★★★"Our flight home from Faro got cancelled at 21:00 on a Sunday. Called the out-of-hours number expecting voicemail. Jonas answered, on what he later admitted was his birthday, and had us rebooked before the airline's app had finished crashing. That's the review really."
★★★★★"Sent them a budget, two vague dates and the sentence 'somewhere warm with good food'. Got back three options with honest descriptions — including 'skip this one, it's overrated' about a place we'd been considering. The Greek islands trip was exactly as promised, ferries and all."
★★★★☆"Great itinerary and the Chiang Mai cooking class was the highlight. Minor gripe: the Phi Phi hotel's wifi gave up entirely for a day. Not Trips House's fault, and they rang the hotel for us, but a heads-up that island wifi is decorative would have been nice. Everything else, genuinely faultless."
★★★★★"Two families, four kids, one grandmother, maximum chaos. They rebuilt the Portugal route around an apartment-plus-hotel combo, put the surf lesson on the day the grandparents wanted a slow morning, and somehow nobody cried. Grandmother's words: 'the agency knows things.'"
Reviews are nice. Trips are nicer.
Free quote, no obligation, and we'll tell you honestly if what you want doesn't match what you want to spend.